Protecting what matters most

The partner you need for complete physical security & facility management solutions

Hello Victorian, for call back please drop a note

Protecting what matters most

The partner you need for complete physical security & facility management solutions

Hello Victorian, for call back please drop a note

What we do


FirstPRS – First Priority Response services is a Premier security guard service company located in Melbourne. We take pride in our work and in our client’s satisfaction, First Priority Response services offer extremely skilled and highly trained security officers who provide tailored services as per client requirement and fulfil our clients’ needs throughout Victoria.

Our sole responsibility is to provide Premier security guard service and expertise has let us full fill the top Security Service requirements. we have delivered the Premier Security Guard Services maintaining the consistency to all our clients from various sectors and industries.

First Priority Response services provide a wide range of Security Management Services at an unbeatable price. We have a vigorous system in place through which we focus on details and provide highly professional, reliable, and cost-competitive security guarding services.

We have a policy and procedure of the highest standard which gives us an ability to fulfill our client’s expectations precisely. One of our managers will maintain regular contact for feedback with clients and if required the service will be amended on the specific areas to improve further.

There are very few security companies in Victoria that can cater to complete security needs and we proud to announce we are one of them, we offer quality and professional security services



Our services includes

Quality System


First Priority Response has multiple channels to ensure we met the industry standards and the quality control supervisor is one of them.


First priority response service adopts modern technology for internal and external communication to maintain the security


Our 24/7 Response centre is a centralized point of contact for our clients and security personal who have extensive experience in security


We are committed to the provision of detailed security service reports every morning or accordingly to the arrangement 

Book a Guard


would not hesitate to use his services again

Haroon from First Priority security was fantastic. He accommodated our late booking request & was easy to deal with. We felt that he had our function well under control & was great with our guests. I would not hesitate to use his services again


Very professional and friendly

Listen well and catered to our needs and requests. Made the evening feel safe and greeted guests with respect and a friendly welcoming. Observed any potential problems and kept us up to date during the evening. Would recommend to anyone having a special event, private or professional gathering.


Fantastic job provider

Haroon did a fantastic job providing a single security team member for the private event we hosted.
He was friendly and professional from the first interaction and gave us confidence all would be well on the night.
I highly recommend his services.


Very respectful to our guests

We would highly recommend First Priority Response Services, I contacted Haroon and he was quick to respond and very professional. We required security for a 21st birthday party and It was only 1 day’s notice so we really appreciated the prompt reply. Our security guard Haji was also very professional, well groomed and very respectful to our guests.
Thank you both very much.


Consistently before and during the event

Very professional and communicated with us consistently before and during the event to ensure all our needs were met. Happy to use them again!


Professional and efficient communication

From the initial enquiry, First Priority Response Services were responsive in providing information and a quote. Professional and efficient communication. Provided our security needs to assist with a private party.


necessary services at reasonable prices

I called first priority response at short notice (same day) to cover my security needs for a private party. They were accommodating, responsive, able to provide the necessary services at reasonable prices. I can highly recommend this team.



Training Programs

A newly hired security officer will conduct mandatory in-house induction training before commencing their first shift, the training will be a mix of theory and practice providing comprehensive and well-planned training to ensure the long-term effect on their performances in delivering the contracts.

We as part of management practices will teach policy, procedure, and basic onsite issue which may arise including how to resolve them. Our training also includes the reporting procedure that needs to be followed to eliminate ad hoc and operational issues faced on site.

We as a company have the practice to keep our security officers in continuous training and refresher in house training and courses to ensure they deliver indistinguishable service every time

Recruitment Programs

We choose our security officers very carefully on the basic of their literacy, experience, Skill, and all applicants will undergo references & police check, so we can provide only the best security officer to our clients.

Why Choose Us

We are well equipped with industry knowledge to deliver the most effective, efficient, and safely facility solution through risk management approach and give us great control on quality performance and enhance us to deliver our services transparent, accurately and precious to our clients as promised





Email Us



Hoppers Crossing, Victoria 3029 Australia

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